BPO SOLUTIONS
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BPO SOLUTIONS
BPO Solutions provides a wide range of services, such as gathering potential clients, effectively managing data, or resolving administration and technical challenges. Our wide range of supplementary activities is intended to advance your company through a combination of labor, technology, research, and analytics.Large outbound and inbound call center services can be set up and managed by BPO Solutions since they have the knowledge and personnel needed. Our call center representatives are competent and well-trained to manage heavy call volumes in a timely manner. The agents receive on-the-job training beginning with phone greetings, calls for surveys, lead creation, verifications, collections, and sales.We are equipped with the latest facilities like predictive dialer software, ACD, IVR, softphone, voice logging, and call recording in all our contact centers. The call center services offered by BPO Solutions are divided into three main heads which are outbound and inbound services.
Our Outbound Call Centre Service includes:
- Telemarketing
- Appointment Setting
- Lead Generation
- Market Research & Survey
- Product Service promotion
- Cross-Selling and Upselling
Our Inbound Call Centre Service includes:
- Answering Service
- Customer Service
- Direct Response Marketing
- Helpdesk Solutions
- Inquiry Handling
- Tech Support Services
- Sales Lead Qualification